Honlulu Department of Environmental Services, City and County of
RFC was engaged by the City and County of Honolulu to evaluate the sewer service charge (SSC) program for the Department of Environmental Services (ENV). The evaluation included an assessment of the ENV Financial Plan including capital needs, projected rate increases, and financial policies. RFC benchmarked rate structure components against similar utility systems and against common practices in the water and wastewater industry. We led ENV through a stakeholder workshop that prioritized their pricing objectives and generated SSC alternatives that may better match their top objectives. Our study concluded by preparing a report that made recommendations on SSC alternatives for ENV to consider as part of a multi-year program of rate increases.