RFC Hires Utility Executive to Serve as Director of Government Services« All News

July 01, 2010

CHARLOTTE, N.C. – Raftelis Financial Consultants, Inc. (RFC) has hired Doug Bean to serve as Director of Government Services in RFC’s Charlotte Office.

Doug has extensive experience with utilities and city government. From 1994 to 2010, he served as Director of Charlotte-Mecklenburg Utilities (CMU), which provides water and wastewater services to more than 700,000 customers. During his time at CMU, he oversaw the achievement of numerous operational, financial, and management initiatives including the establishment of joint wastewater service agreements with other utilities, transition to revenue bond financing for capital improvements and obtaining a AAA credit rating, leading one of the first water/sewer utilities in the U.S. to successfully compete against the private sector, implementation of automated meter reading, participation in an EPA wastewater system Management Operation and Management Self-Audit, expansion of automation to include field work orders and GIS mapping systems, and establishment of a formal water conservation campaign to promote water efficiency including the implementation of a new conservation rate structure.

“Doug brings extensive experience in utility management and leadership that will provide significant value to our water and wastewater utility clients,” said Bill Stannard, President of RFC. “As Director of Government Services, Doug will play an integral role in delivering our suite of management and financial consulting services to our clients including management coaching and mentoring as well as organizational effectiveness and change management.”

Prior to his work with CMU, Doug served as City Manager for the City of Asheville, NC where he was responsible for an annual operating budget of $60 million and 900 employees, and prior to that he served as City Manager for the City of Morganton, NC.

Some of the professional recognition that Doug has received includes certification as a Local Government Manager by the International City Management Association, serving as commencement Speaker for the Masters of Public Administration Program at the University of North Carolina-Chapel Hill, a Distinguished Practitioner Award from the Southeastern Conference on Public Administration, and a National Achievement Award from the American Water Works Association Management Division for the best paper published during the year 1996-1997.