Publications

Beyond the Ordinary: The Distinctive Skills of Transformative Utility Leaders

NACWA Clean Water Advocate, Summer 2023 Issue
Rebekka Hosken; Scott Parker; Jennifer Teal

Raising Consumer Confidence in Water Quality

Journal AWWA, Volume 115, Issue 3, April 2023, Pages 70-72
Samantha Villegas, APR; Jessica Mahr; Adam T. Carpenter

Protecting Against Water Rate Challenges With the Equivalent of Bear Spray

Journal AWWA, Volume 114, Issue 2, March 2022, Pages 58-64
Matt Wittern, APR, PMP and Sanjay Gaur

Affordability Opportunities in the Water Sector

Journal AWWA, Volume 114, Issue 9, November 2022, Pages 71-72
Joe Crea

Thinking Outside the Bill: Connecting People to Affordable Service

Journal AWWA, Volume 114, Issue 9, November 2022, Pages 10-17
Henrietta Locklear, Katie Cromwell, Rachel Weinberg, Melissa Elliott, and Lucas B. Eastman

Getting to Great: Defining the Roles of the Governing Body and Local Government Manager

PM Magazine, August 2022, Pages 18-23
Julia Novak; Tanisha Briley, ICMA-CM; Dr. John Nalbandian, PhD

Uncommitted State Revolving Funds

Nicholas Institute for Environmental Policy Solutions, Duke University
Simon Warren

Utility Best Management Practices: Strong Adopted Financial Management Policies

Journal AWWA, Volume 114 Issue 3, April 2022, Pages 10-18
Angie Flores

Finding the Right Balance Between Fixed and Volumetric Water Rates

The Source, Winter 2022, NE Section AWWA, Page 4
Luke Eastman and Dave Fox

Water Consumption and Utility Revenues at the Start of a Pandemic: Insights from 11 Utilities

Journal AWWA, Volume 113 Issue 9, November 2021, Pages 32-39
Luke Eastman

Affordability and Equity Considerations for Rate-Setting

Journal AWWA, Volume 113 Issue 7, September 2021, Pages 36-47
Joe Crea

Addressing Risks Across the Organization: Enterprise Risk Management

Journal AWWA, Volume 113 Issue 5, June 2021, Pages 54-62
Seth Garrison

Crunching the Numbers: California’s Looming Urban Water Use Targets May Not Be So Bad for Some Retailers

SOURCE Magazine, Winter 2021, CA-NV Section AWWA
Steve Gagnon, PE; Arisha Ashraf, PhD; and Jonathan Jordan

Water and Wastewater Rates and Trends

NC Currents, Pages 58-59, November 2020
Elaine Conti

Despite Diverse Challenges, 2020 Presents Opportunities for the Water Sector

Journal AWWA, Volume 112 Issue 8, August 2020, Pages 6-7
Melissa Elliott

Consider Debt‐Related Interest Costs in System Development Charges

Journal AWWA, Volume 112 Issue 8, August 2020, Pages 87-88
Todd Cristiano

How Much Is It Worth? An Overview of Valuing Water Utilities

Journal AWWA, Volume 112 Issue 8, August 2020, Pages 32-43
John Mastracchio, Andy McCartney, Toby Fedder, Ann Bui, Philip King, Mike Lane

Affordability Assessments: Policy Recommendations for USEPA

Journal AWWA, Volume 112, Issue 6, June 2020
John Mastracchio, Zachary Green

Leverage Social Media in Times of Crisis

Journal AWWA, Volume 112 Issue 5, May 2020, Pages 78-80
Matt Wittern, Melissa Elliott

Smaller Utilities, Bigger Challenges: Smaller Utilities Gain the Most from Financial Planning and Stakeholder Outreach

NACWA Clean Water Advocate, Winter 2020
Collin Drat

Effective Risk Communication During a Crisis

Journal AWWA, Volume 112 Issue 2, February 2020, Pages 76-78
Melissa Elliott, Samantha Villegas

The Economic Impacts of Water Information Systems: A Systematic Review

Water Resources and Economics, Volume 26, April 2019
Luke Eastman and Mary Tchamkina

The Future of Water Affordability Programs

WaterWorld, October 2018
Henrietta Locklear, Katie Cromwell, and Kevin Kostiuk

Affordability: Lessons Learned from Gas and Electric Utilities

WaterWorld, September 2018
Henrietta Locklear, Katie Cromwell, and Kevin Kostiuk

Affordability in Other Industries

WaterWorld, August 2018
Henrietta Locklear, Katie Cromwell, and Kevin Kostiuk

Affordability Meets Sustainability

WaterWorld, July 2018
Henrietta Locklear, Katie Cromwell, and Kevin Kostiuk

Utility Cash Reserves

Journal AWWA, Volume 110 Issue 4, April 2018, Pages 63-65
John Mastracchio

The Power of Data to Improve Water Use Efficiency and Conservation

California Water Rate Trends: Maintaining Affordable Rates in a Volatile Environment

Journal AWWA, Volume 109 Issue 9, September 2017, Pages 46-52
Sanjay Gaur, Magu Diagne

Survey Reveals Water And Wastewater Billing Stats And Concerns

Water Online, August 2017
Rocky Craley, Catherine Carter

The Power of Data to Improve Water Use Efficiency and Conservation

Journal AWWA, Volume 109 Issue 6, June 2017, Pages 62-66
Karter Harmon, Nancy Phan, Jeff Armstrong (Rancho California Water District)

Journal Guest: Limited access Join AWWA / Learn More Search Journal GO Committee Report: Ripples From the San Juan Capistrano Decision

Journal AWWA, Volume 108 Issue 9, September 2016, Pages 80-83
Sanjay Gaur, Rick Giardina, William Zieburtz, Miles H. Kiger

Adapting to Financially Challenging Times

Journal AWWA, Volume 108 Issue 3, March 2016, Pages 16-20
Joseph Crea, Thomas Beckley

Developing Drought Rates: Why Agencies Should Prepare for a Not-So-Rainy Day

Journal AWWA, Volume 108 Issue 1, January 2016, Pages 42-50
Sanjay Gaur, Akbar Alikhan, Joseph Crea

The Cost of Borrowing: Understanding Credit Ratings

Journal AWWA, Volume 107 Issue 11, November 2015, Pages 22-28
Alexis Warmath, Bart Kreps

There’s Opportunity in the San Juan Capistrano Rates Decision

Source Magazine (CA-NV AWWA), Volume 29 Number 4, Fall 2015, Page 9
Sanjay Gaur, Habib Isaac

Funding Conservation Programs and Water Source Development

Source Magazine (CA-NV AWWA), Volume 29 Number 4, Fall 2015, Pages 23-25
Corrine Schrall, Steve Gagnon, Sudhir Pardiwala

Potable Reuse Water and Pricing: What Does the Future Hold?

Journal AWWA, Volume 107 Issue 7, July 2015, Pages 28-32
Kevin Kostiuk, Sudhir Pardiwala, John Wright

The Effect of Conservation on Water Rate Structures

Journal AWWA, Volume 107 Issue 4, April 2015, Pages 20-22
Catherine Carter, Rocky Craley, William Stannard

Drought Demand Management: One Size Does Not Fit All

Journal AWWA, Volume 107 Issue 1, January 2015, Pages 62-70
Drew Atwater, Johnathan Cruz, James Lee, Patrick Atwater

California Water Rate Trends

Journal AWWA, Volume 107 Issue 1, January 2015, Pages 51-58
Sanjay Gaur, Drew Atwater

Why Water Agencies Need Reserves

Journal AWWA, Volume 106 Issue 11, November 2014, Pages 24-31
Sanjay Gaur, Johnathan Cruz, Drew Atwater

Conservation Rates Offer Options

Source Magazine (CA-NV AWWA), Volume 28 Number 2, Spring 2014, Pages 22-23
Sanjay Gaur, Drew Atwater, and James Lee

Is Our Water Affordable?

Journal AWWA, Volume 106 Number 7, July 2014, Pages 32-36
Jon Davis, Joe Crea

Rightsizing the Fixed Component in Your Rate Structure

NC Currents (NC AWWA-WEA), Summer 2014, Pages 46-47
Elaine Vastis Conti

Municipal Advisor Registration: What You Need to Know

Journal AWWA, Volume 106 Number 3, March 2014, Pages 22-25
Bart Kreps, Alexis Warmath

Water and Wastewater Rates on the Rise

Journal AWWA, Volume 105 Issue 8, August 2013, Pages 41-44
Rocky Craley, Catherine Carter

California Water Rate Trends

Journal AWWA, Volume 105 Issue 3, March 2013, Pages 63-71
Sanjay Gaur, Bryan Lim, Khanh Phan

Balancing Financial Sufficiency and Community Sustainability

Journal AWWA, Volume 103 Issue 9, September 2011, Pages 56-59
George Raftelis

On the Road to Sustainability: Metropolitan St. Louis Sewer District Uses EUM as a Guide for an Independent Management Audit

Water Utility Infrastructure Management (www.uimonline.com), May/June 2011, Pages 36-37
Darin Thomas, Gerald Wexelbaum

Beyond the Ordinary: The Distinctive Skills of Transformative Utility Leaders

Raising Consumer Confidence in Water Quality

Protecting Against Water Rate Challenges With the Equivalent of Bear Spray

Affordability Opportunities in the Water Sector

Thinking Outside the Bill: Connecting People to Affordable Service

Getting to Great: Defining the Roles of the Governing Body and Local Government Manager

Uncommitted State Revolving Funds

Utility Best Management Practices: Strong Adopted Financial Management Policies

Finding the Right Balance Between Fixed and Volumetric Water Rates

Water Consumption and Utility Revenues at the Start of a Pandemic: Insights from 11 Utilities

Affordability and Equity Considerations for Rate-Setting

Addressing Risks Across the Organization: Enterprise Risk Management

Crunching the Numbers: California’s Looming Urban Water Use Targets May Not Be So Bad for Some Retailers

Water and Wastewater Rates and Trends

Despite Diverse Challenges, 2020 Presents Opportunities for the Water Sector

Consider Debt‐Related Interest Costs in System Development Charges

How Much Is It Worth? An Overview of Valuing Water Utilities

Affordability Assessments: Policy Recommendations for USEPA

Leverage Social Media in Times of Crisis

Smaller Utilities, Bigger Challenges: Smaller Utilities Gain the Most from Financial Planning and Stakeholder Outreach

Effective Risk Communication During a Crisis

The Economic Impacts of Water Information Systems: A Systematic Review

The Future of Water Affordability Programs

Affordability: Lessons Learned from Gas and Electric Utilities

Affordability in Other Industries

Affordability Meets Sustainability

Utility Cash Reserves

The Power of Data to Improve Water Use Efficiency and Conservation

California Water Rate Trends: Maintaining Affordable Rates in a Volatile Environment

Survey Reveals Water And Wastewater Billing Stats And Concerns

The Power of Data to Improve Water Use Efficiency and Conservation

Journal Guest: Limited access Join AWWA / Learn More Search Journal GO Committee Report: Ripples From the San Juan Capistrano Decision

Adapting to Financially Challenging Times

Developing Drought Rates: Why Agencies Should Prepare for a Not-So-Rainy Day

The Cost of Borrowing: Understanding Credit Ratings

There’s Opportunity in the San Juan Capistrano Rates Decision

Funding Conservation Programs and Water Source Development

Potable Reuse Water and Pricing: What Does the Future Hold?

The Effect of Conservation on Water Rate Structures

Drought Demand Management: One Size Does Not Fit All

California Water Rate Trends

Why Water Agencies Need Reserves

Conservation Rates Offer Options

Is Our Water Affordable?

Rightsizing the Fixed Component in Your Rate Structure

Municipal Advisor Registration: What You Need to Know

Water and Wastewater Rates on the Rise

California Water Rate Trends

Balancing Financial Sufficiency and Community Sustainability

On the Road to Sustainability: Metropolitan St. Louis Sewer District Uses EUM as a Guide for an Independent Management Audit

The Effective Utility Management Initiative: Past, Present & Future

Water Conservation Made Legal: Water Budgets and California Law

Policy Objectives in Designing Water Rates

How Healthy Are Your Utility’s Financial Fundamentals?

The Effective Water Professional

Affordability of Wastewater Service, 2nd Edition

Water Rates, Fees, and the Legal Environment, Second Edition

Water and Wastewater Finance and Pricing: The Changing Landscape, Fourth Edition

Financing and Charges for Wastewater Systems, MOP 27

Manual M1 Principles of Water Rates, Fees and Charges, 7th Edition

Water and Wastewater Rate Survey

2021 Water and Wastewater Rate Survey

2020 California-Nevada Water and Wastewater Rate Survey and Dashboard

2022 Florida Water and Wastewater Rate Survey

Insight Utility Financial Information Database

2016 Washington/Oregon Water & Wastewater Rate Survey

Western Coalition of Arid States

Water Research Foundation

Water for People

Water Environment Federation

US Environmental Protection Agency

University of North Carolina Environmental Finance Center Rate Dashboards

National Association of Water Companies

National Association of Clean Water Agencies

Effective Utility Management

Climate Bonds Initiative Blog

Association of Metropolitan Water Agencies

American Water Works Association

American Public Works Association