Master of Business Administration – Western Governors University (2015); Bachelor of Science in Television, Film, and New Media – San Diego State University (2010)
Janae began her consulting career following 12 years of service with the County of San Diego Superior Court. Her expertise lies in the areas of process improvement, strategic planning, facilitation, program implementation, and stakeholder engagement. She is an innovative problem solver who maximizes the usage of technological solutions.
As a Budget and Finance Analyst with the County of San Diego, Janae assisted in the development of a $200-million-dollar annual budget, developed forecasting models for future revenue and expenditures, and conducted financial trend analysis of payroll and benefit costs for over 1,200 employees.
Janae is well-versed in the creation of strategic plans and managing high visibility projects with cross-functional impacts. During her tenure as a Court Operations Supervisor, she managed the transition to virtual court proceedings during the COVID-19 pandemic to allow remote access to justice for community members. Other notable projects included re-allocating available resources to maintain services following staffing reductions, authoring standard operating procedures to share best practices throughout the organization, and developing a new electronic system for filing documents to reduce case processing times and improve customer experience. Janae was instrumental in identifying continuous process improvement opportunities that drove operational efficiencies and reduced costs.
Janae began her career at the Superior Court working in various customer service and administrative roles aimed at improving case processing times and providing quality service to members of the San Diego community.
Janae earned a Master of Business Administration from Western Governors University and a Bachelor of Science in Television, Film, and New Media from San Diego State University.
