Jessica Duflo
Manager

Jessica Duflo

Education

Bachelor of Science in Human Resource Management – Davenport University (2004)

Email

jduflo@raftelis.com

About Jessica

Jessica has nearly 20 years of experience in public-sector financial management and utility software. As project manager, she oversaw upgrades and implementations of ERP systems for over 200 municipalities in 15 states. Her experience as an implementation project manager gives her a great understanding of ERP conversion, upgrade, and implementation processes. Jessica enjoys meeting with clients to discuss needs assessments and diving deep into processes to find the most efficient and cost-effective solutions. Her expertise and technical knowledge allowed her to bridge the gap between technical experts, clients, and other stakeholders to ensure project success. Jessica is a skillful professional with strong communication and leadership skills.