Utilities need creative and dynamic leaders who are prepared to break through the “we’ve always done it this way” mindset to help their organizations thrive. Transformative leaders build resilient organizations that are unafraid to try new things, reform and improve business processes, communicate effectively, and encourage empathy throughout the organization.
Prior to meeting in person, participants will be asked to consider a prior leadership or behavioral style assessment that they have completed, and come prepared to discuss the insights and experience it spurred. (An optional DiSC® Management profile assessment and one-on-one debrief session is available for participants for an additional $150 fee). Participants will explore their unique leadership strengths and prior leadership experiences to gain insights about how to cultivate strong teams and organizations.
Strategic Planning and Visioning
Participants will learn the purpose and process for developing the vision and strategic priorities of a utility organization. This includes the primary components of a utility strategic plan, tools and techniques for stakeholder engagement in the strategic planning process, developing consensus on vision and strategic priorities, and methods for operationalizing and implementing strategic plans once they are developed.
Utility Leadership Simulation
Using a hands-on simulation environment, participants will explore the key issues and choices faced by 21st century utility organizations, increase awareness for enhanced engagement of stakeholders as utilities struggle to meet needs and react to changes, and generate ideas and innovative thinking to continuously identify best practice approaches in communicating the value of water.
Transformative leadership requires effective and inclusive communication. Through research and real-world examples, participants will explore strategies for communicating effectively with organizational staff and stakeholders, board members, and the community at-large.
Innovation and Change Management
Participants will develop a practical understanding of leading innovation and change management concepts so that they can be successful champions of change and promote a culture of innovation within their organizations. Key concepts that will be covered leveraging creative solutions and behavioral insights to promote change, understanding organizational and individual readiness for change, and methods for building investment and buy-in with an organization.
People working in utility organizations, who aspire to or are currently in leadership positions, are encouraged to apply.
4-day program | May 9-12 , 2023
3.0 CEUs | You may be awarded CEUs/PDHs for RPA training programs by your licensing or credentialing organization. RPA grants Continuing Education Units (CEUs) for this course at a rate of 1 CEU for 10 contact hours. It is the individual’s responsibility to contact the appropriate licensing or credentialing organization before registering for any continuing education credit program.
$150 optional add-on for DiSC® Management profile and debrief
Note: Participants are responsible for their own expenses. Discounted hotel rates are available for out-of-town participants.
Raftelis Performance Academy Cincinnati Training Center:
19 Garfield Place, Suite 500
Cincinnati, OH 45202