An effective strategic plan serves as a guide for an organization as they set policies and make decisions. We work with local governments and utilities to develop strategic plans that are engaging, relevant, and practical to allow your leadership to prioritize your community’s needs and track progress in meeting your objectives.
In today’s utility world, where regulations evolve rapidly, public expectations grow, and workforce challenges persist, having a clear direction is no longer a luxury, it’s essential. The answer for the Laurens County Water and Sewer Commission (LCWSC) in South Carolina wasn’t another infrastructure investment. It was something more foundational: their first-ever strategic plan.
Raftelis, along with our partner Opportunity Knocks, Inc. (OKI), was engaged by the District of Columbia Department of Public Works to perform strategic planning development and workforce assessment services.
Strategic planning expert Catherine Carter digs into the challenges utilities face in developing and executing strategic plans. In this interview, she talks about aligning goals with actions, prioritizing limited resources, and engaging stakeholders for successful implementation. From her experience developing strategic plans with some of the nation’s leading utilities, she shares best practices, common pitfalls, and examples of how strategic planning drives real change for utilities in a changing world.
