An effective strategic plan serves as a guide for an organization as they set policies and make decisions. We work with local governments and utilities to develop strategic plans that are engaging, relevant, and practical to allow your leadership to prioritize your community’s needs and track progress in meeting your objectives.
What are the practical steps you can take to manage, implement, and update your adopted strategic plan? A central point of coordination ensures that progress is tracked and all resources – human, financial, organizational, etc. – move in the right direction. While department heads own the deliverables, the central coordinator owns the progress of the plan—ensuring deadlines are met, and reporting remains consistent.
In today’s utility world, where regulations evolve rapidly, public expectations grow, and workforce challenges persist, having a clear direction is no longer a luxury, it’s essential. The answer for the Laurens County Water and Sewer Commission (LCWSC) in South Carolina wasn’t another infrastructure investment. It was something more foundational: their first-ever strategic plan.
Raftelis, along with our partner Opportunity Knocks, Inc. (OKI), was engaged by the District of Columbia Department of Public Works to perform strategic planning development and workforce assessment services.
