In today’s utility world, having a clear direction is no longer a luxury, it’s essential. The answer for the Laurens County Water and Sewer Commission (LCWSC) in South Carolina wasn’t another infrastructure investment. It was something more foundational: their first-ever strategic plan.
Shape the future with strategic planning
Local governments often succeed when the people they serve are meaningfully engaged in the decision-making process. Whether it is to plant trees (or remove them), raise rates, change a policy, or add a new service—whatever it is—the best outcomes happen when the governed have a say in the governing.
Discover strategies for driving meaningful public engagement
We’re breaking down what organizational assessment actually means and why effective process improvement is about more than just flowcharts and checklists.
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Meet your goals while maintaining a financially sustainable organization
Use your data and technology to improve experience and gain valuable insights
Communicate strategically to build an informed, supportive community
Implement sustainable financial practices to equitably fund your stormwater program
Deliver effective solid waste services while ensuring financial sustainability and customer engagement
At Raftelis, we focus on the people that make local governments and utilities successful, ensuring that those that lead these organizations in the areas of finance, management, communication, and technology have a trusted partner to help them achieve results. Look to us for financial and strategic planning, performance measurement, executive search and recruitment, rate studies and cost of service analysis, communications and stakeholder engagement, data and economic analytics, and more.
Ellio is a new cloud-based platform with tools developed specifically for utilities and public-sector organizations. It drives performance and provides data-driven insights for informed decision-making.
