insight
Taking control of your technology solutions
Is your IT department driving technology and business software decisions while you sit in the passenger seat? If so, it may be a bumpy ride. This three-step process can help you reclaim the wheel.
Local governments and utilities are embracing technology as a means to better connect with their residents, customers, and stakeholders to make informed, data-driven decisions, and improve their performance. We help plan and align technology investments, assist with the procurement and implementation of asset, customer, and financial management solutions, gather the best information available from data and systems, improve information processes, and build custom tools to increase your effectiveness across your organization.
Is your IT department driving technology and business software decisions while you sit in the passenger seat? If so, it may be a bumpy ride. This three-step process can help you reclaim the wheel.
The City of Tampa (City) needed a new software acquisition strategy, along with system selection and implementation support services for the successful procurement and implementation of its new customer management solution. We began by defining the City’s software acquisition strategy, which involved the requisite resource planning, clarifying the specific products, integrations, and services to be acquired, and defining the individual roles and project decision process. Our system selection efforts included process definition, detailed business and technical requirements gathering, and assisting the City with the RFP development, software vendor evaluation, and vendor contract negotiations for the four applications.
Resiliency isn’t just about preparing for the next big weather event. It’s ensuring your utility is prepared to weather any kind of storm, be it climate change, economic downturn, or shifting workforce demographics. Learn how strategic planning helps build resiliency within an organization.