On a scale of always to never, how often does your organization post to social media? If you’re intimidated just by the thought of it, it might be never. If you’re a big fan of communication, it might be always. Every public agency should be using social media regularly and it doesn’t need to be hard.
In 2021, Congress passed the American Rescue Plan Act (ARPA) and provided State and Local Fiscal Recovery Funds (SLFRF) to help communities who experienced financial losses due to the pandemic.
January is National Mentoring Month. To celebrate, we’re discussing our own mentorship program, Tapping into Potential. If you’re interested in starting your own program, this article provides insights into the benefits of mentorship, what to ask yourself, and the foundational elements of a successful program.
As the new year begins, it’s valuable to take stock of the policies, procedures, and practices you have and evaluate what’s been working and what hasn’t. We polled our staff who lead different Raftelis service areas and asked them to share their predictions for key trends they see coming in 2023.
Most stormwater system managers will agree their job is a strange combination of a firefighter and a juggler. A firefighter in that each day can bring an emergency that consumes time and resources; a juggler in that they must manage a host of challenges and competing priorities within a limited budget.
We can all agree that biosolids aren’t the easiest thing to communicate. And recent news about PFAS in biosolids may have you hesitating. But that’s the wrong thing to do now. Communicating first and frequently is the key to dispelling myths and fears.
Many local governments and utilities strive for continuous improvement, but what does this really mean and how do you achieve it? Read on for five lessons we’ve learned while helping clients successfully incorporate continuous improvement into their culture.
Local governments and utilities are often called upon to do more with less. By cutting costs and streamlining processes, are you inadvertently also cutting service levels for some members of your community? Jen Teal talks about best practices for equitable and inclusive process improvement.
