Risky business: Communicating context about PFAS
EPA’s latest health advisories on PFAS were created to protect public health, but the news may seem scary to some. Clear communication is key to alleviating fear and building trust.
Thank you for attending our webinar where we discussed the uncertainty in the economy and how you can understand these risks and develop strategies to mitigate those risks, especially as it relates to your general fund. We greatly appreciate you attending and please reach out to us if you’d like to discuss further.
At this stage of the pandemic, you may have heard of mask fatigue, but have you heard of drought fatigue? Same idea. If you ask people to do the same seemingly temporary thing over too much time, you may lose them. Here are some ways to get people to conserve water for the long haul.
There is a dance that managers must do with their elected officials as they navigate the curved and blurry line between politics and administration. Understanding the six roles of governing bodies helps align their objectives and create better communities.
Resiliency isn’t just about preparing for the next big weather event. It’s ensuring your utility is prepared to weather any kind of storm, be it climate change, economic downturn, or shifting workforce demographics. Learn how strategic planning helps build resiliency within an organization.
When designing utility rates, it can be a challenge to meet the sometimes competing objectives of affordability and equity. The City of Burlington, Vermont found a way to strike that balance by involving customers in crafting their solution.
After more than two years of a pandemic and resulting inflation, it may not come as a surprise that a six-year streak of improving or maintaining customer satisfaction with residential water utilities has come to an end, according to the J.D. Power 2022 U.S. Water Utility Residential Customer Satisfaction Study.
Check out this guide outlining the importance of roles, values, and different perspectives in creating effective governing bodies.
Uncertainty in the U.S. and world economy means local government finance professionals have to work harder to understand risks and develop strategies to mitigate those risks, especially as it relates to their general fund.
For the second year in a row, Raftelis is the winner in the Communications category of the Environmental Policy Innovation Center’s (EPIC) 2021 Water Data Competition.