Local governments and utilities provide essential services to the communities that rely on them. It’s vital that they provide a high level of service and maintain revenues that sustainably support those services. As your partner, we help identify the financial policies, business processes, and customer rates and charges that will improve your financial foundation while minimizing the impact on the people that rely on you. Our goal is the equitable recovery of costs to achieve your organization’s and your community’s objectives.
Ensuring access to affordable water and wastewater services is a critical challenge for many municipalities. Louisville Water and the Louisville/Jefferson County Metropolitan Sewer District (Louisville MSD) in Kentucky and Raleigh Water in North Carolina, have taken significant steps to address this issue.
For public utilities, setting fair and equitable rates is a complex and ever-evolving challenge. Traditionally, cost-of-service studies have relied on historical assumptions, monthly meter reads, and estimations based on small subsamples of customer usage data. However, with the innovation of Advanced Metering Infrastructure (AMI), utilities now have access to an unprecedented level of granular data—hourly usage for every customer.
Since 2014, Raftelis has been engaged by Philadelphia Water Department (PWD) on a long-term contract to provide financial and management consulting services. PWD engaged Raftelis to review their customer information system (CIS), billing processes, and data reporting in support of its 2015 rate case. Raftelis was also engaged by PWD to provide program recommendations and assist in the implementation and rollout of the Tiered Assistance Program (TAP) plan. PWD engaged Raftelis to review their customer information system (CIS), billing processes, and data reporting in support of its 2015 rate case.
Ellio is a new cloud-based platform developed specifically for utility organizations to provide data-driven insights to help inform your decisions. Ellio’s first module, Ellio Financial, is a highly functional financial planning tool to help utilities plan for and develop solutions to financial and rate-setting challenges.
