Local governments and utilities provide essential services to the communities that rely on them. It’s vital that they provide a high level of service and maintain revenues that sustainably support those services. As your partner, we help identify the financial policies, business processes, and customer rates and charges that will improve your financial foundation while minimizing the impact on the people that rely on you. Our goal is the equitable recovery of costs to achieve your organization’s and your community’s objectives.
Water and sewer utilities are capital intensive enterprises. To serve customers across sprawling service areas and rugged terrain, they must construct, install, and maintain a vast amount of, often buried, infrastructure. As they re-invest in their systems, or as service areas continue to expand, the utility faces the burden of funding the resulting infrastructure needs.
The highest priority that all water utilities share is the critical responsibility of providing safe and reliable drinking water to the residents and businesses they serve. Forecasting the expected quantity of water that will be needed over the long term is an important aspect of managing water resources responsibly, particularly for areas experiencing significant changes in customer growth and behavior. Raftelis recently partnered with Seattle Public Utilities to develop a new tool that can be used to inform the long-term projection of water use.
Since 2014, Raftelis has been engaged by Philadelphia Water Department (PWD) on a long-term contract to provide financial and management consulting services. PWD engaged Raftelis to review their customer information system (CIS), billing processes, and data reporting in support of its 2015 rate case. Raftelis was also engaged by PWD to provide program recommendations and assist in the implementation and rollout of the Tiered Assistance Program (TAP) plan. PWD engaged Raftelis to review their customer information system (CIS), billing processes, and data reporting in support of its 2015 rate case.
Ellio is a new cloud-based platform developed specifically for utility organizations to provide data-driven insights to help inform your decisions. Ellio’s first module, Ellio Financial, is a highly functional financial planning tool to help utilities plan for and develop solutions to financial and rate-setting challenges.
