To ensure appropriate recovery of costs from different customer classes, we review existing customer classifications to ensure proportionality. We consider historical customer class usage and peaking characteristics, along with emerging demographic and water demand trends, to determine the cost of service for each customer class. We employ methodologies and standards endorsed by the American Water Works Association (AWWA), Water Environment Federation (WEF), and the National Association of Regulatory Utility Commissioners (NARUC) to allocate costs that are robust enough to withstand scrutiny under regulated rate cases and interjurisdictional disputes.
Raftelis completed a user fee study to review and update the municipality’s fees for service. In total, 60 miscellaneous user fees were reviewed during the project. Charlotte Storm Water Services engaged Raftelis to facilitate a strategic plan focused on ensuring the organization stays committed to its mission and achieves its vision for the future.
Raftelis is under a long-term contract to provide financial planning, rate sustainability consulting, and management consulting services for DC Water. In 2017 and 2018, Raftelis completed a miscellaneous fee study for DC Water. Raftelis also assisted DC Water with the development and implementation of a Board-driven strategic plan called Blue Horizon 2020.
Raftelis completed a cost-of-service rate study for Dallas Water Utilities (DWU). Additionally, Raftelis has been engaged by the City to study and implement a stormwater rate structure change.
