Raftelis uses an organization-wide approach that examines the environment, the leadership, the people, and the dynamics. We also evaluate the human resource function, which is so critical to helping an organization retain and train employees. Our consultants have supported the success of many local governments and utilities by proposing a staffing plan and guiding them through its implementation.
A staffing analysis can help answer whether you have the right skillsets in the right places to meet expectations.
If you talked with the police officers of Gilroy, California, in 2014, they would have told you their community had changed. Midday was no longer a quiet time, and while the late-night bar rush was still there, it didn’t feel any more rushed than a Saturday at the Gilroy Premium outlet mall.
In response, the Department of Water and Power hired Raftelis to perform a comprehensive audit of the services and the value customers receive, following processes compatible with a Municipal Services Review.
The City of Boulder (City) has engaged Raftelis for a variety of services since 2010, including a structural review of the City’s downtown development districts, economic vitality functions, and parking operations. Raftelis was retained by the City of Boulder to evaluate and complete a comprehensive water, wastewater, and stormwater rate assessment and to develop rate alternatives for each utility.
