Case Studies
National Association of Clean Water Agencies
We are extremely knowledgeable about a broad range of local government and utility issues, projects, and programs. In addition to fact sheets, brochures, newsletter articles, web copy and video scripts, we are adept at developing messaging, talking points, and briefing materials that can be used to support regulatory and policymaker efforts. We regularly develop technical materials suitable for trade journals, white papers, and training manuals, as well as presentation materials for conferences, seminars, workshops, and special events.
With an uncertain future and, in many cases, declining revenue, it’s hard to know what to say to customers at a time like this. On this webinar, hear from two utility communicators, Sam Coppels of Daphne Utilities in Alabama and Leslie Payne of Sweetwater Authority in California, who will share their storytelling experiences and strategies to connect with customers on rates and payments, and build a sense of “we”.