Organization, department, and community-based strategic planning

Organization, department, and community-based strategic planning

Day-to-day, there never seems to be enough time, funding, or staff to meet every need, and allocating limited resources is one of the most challenging aspects of effectively managing local governments and utilities.

A strategic plan can set the direction for the future of an organization or a community and help you guide policy and operational decision-making. Strategic planning that is integrated into the organization's fabric is a valuable tool that helps ensure the organization is a sustainable operation meeting the needs of its community.

What we do

Raftelis collaborates with local governments and utilities to develop customized strategic plans tailored to their specific contexts. We achieve this by involving employees, governing bodies, and stakeholders to create a plan that is engaging, relevant, and practical, enabling your leadership to prioritize your community’s needs and track progress in meeting your objectives.

A broad and deep approach

A successful strategic planning process helps your organization have:

  • Well-defined strategies directed toward achieving goals
  • A committed team of employees working toward a shared vision
  • Enhanced engagement from your governing body
  • An effective tool for enhanced communication with external stakeholders
  • Predictable performance reflecting achievement of measurable objectives

Our strategic planning approach emphasizes early stakeholder engagement through interviews, focus groups, workshops, retreats, and facilitated meetings, driving the planning process and developing relevant goals and objectives that meet the needs of your community and organization. Our approach is highly customizable and builds on professional best practices, including goal and strategy identification and a focus on plan implementation.

From plan to action

Even the most in-depth and skillfully developed strategic plan will fall short of success if it remains on a shelf. Raftelis works with local governments and utilities after the development of the plan to ensure successful implementation on a realistic timeline. We also provide tools to track progress as the objectives and strategies of the plan come to fruition.

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Our process

We build your strategic plan from the ground up by engaging with your employees, governing bodies, and community stakeholders. By aligning these diverse voices around a shared vision, we create a practical roadmap that helps you prioritize resources and guides daily decision-making long after the planning sessions are over.

Practice leaders

Michelle Ferguson
Michelle Ferguson

Executive Vice President

Catherine Carter
Catherine Carter

Vice President

Nancy Hetrick
Nancy Hetrick

Vice President

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