AI communications plan

AI communications plan

When local governments and utilities adopt AI, they face new questions from employees and the community.

Staff may worry about automation, while residents often have concerns about data privacy. Raftelis helps you address these issues with a clear, direct communication plan. We work with you to build trust, gain support from your board or council, and show the real value of AI using honest language, not tech buzzwords.

What we do

Raftelis helps you create messaging that builds trust, shows real value, and remains transparent.

We ensure your communications stay human and authentic, even when you use AI tools to help write or deliver them. Our goal is to help you talk about AI use in a way that feels personal and honest to your community.

This service is ideal for utilities and local governments that are:

  • Announcing AI initiatives to the public for the first time
  • Answering board or council questions about AI costs and benefits
  • Talking to employees and unions about how new technology affects their work
  • Justifying AI spending in rate cases or annual budget hearings
  • Addressing questions about data privacy or automation
  • Managing messages for many different groups at the same time
  • Keeping your voice authentic

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Our process

Raftelis moves you from uncertainty to a clear, organized plan for sharing your AI news. We look at exactly who you need to reach and create custom messages for each group. This includes board or council presentations, staff updates, and community FAQs. By providing a detailed schedule and a toolkit of ready-to-use materials, we give your team the exact playbook they need to launch and manage your AI work with transparency and confidence.

Practice leaders

Nick Zoller
Nick Zoller

Director of Strategic Communications

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