insight
Taking control of your technology solutions
Is your IT department driving technology and business software decisions while you sit in the passenger seat? If so, it may be a bumpy ride. This three-step process can help you reclaim the wheel.
Our custom roadmaps empower clients to achieve their desired IT goals. We combine in-depth knowledge of your industry and business needs with proven IT planning methods to deliver a tailored roadmap that aligns with your operational, technical, and resource constraints. Each roadmap provides a clear vision with actionable strategies to successfully guide your future technology investments.
A great deal of value can be uncovered by mapping current business processes as they exist within your organization and comparing these processes to industry best practices. Process maps can uncover minor disconnects in communication or understanding that may result in lost time or revenue. We have worked closely with local government and utility staff at all levels to understand how jobs are performed on a daily and annual basis. By interviewing staff and understanding their needs and challenges, we can suggest holistic modifications to processes to improve individual and organizational effectiveness.
Is your IT department driving technology and business software decisions while you sit in the passenger seat? If so, it may be a bumpy ride. This three-step process can help you reclaim the wheel.
Resiliency isn’t just about preparing for the next big weather event. It’s ensuring your utility is prepared to weather any kind of storm, be it climate change, economic downturn, or shifting workforce demographics. Learn how strategic planning helps build resiliency within an organization.
Polk County Public Utilities Division hired Raftelis to perform a Utilities Software Master Plan to identify improvement strategies and prioritized actions.