Juris Doctor in Environmental and Corporate Law – Santa Clara University; Master of Science in Environmental Engineering – University of San Francisco; Bachelor of Science in Chemical Engineering – California Polytechnic State University
Professional Chemical Engineer, CA #4143; State Bar of California
For more than 38 years, Doug has successfully managed numerous strategic planning, asset and maintenance management assessments, organizational assessments, information technology enhancements, and business work practice improvements to help many of the most forward- looking water and wastewater utilities in North America.
Doug serves as a Vice President with Raftelis, specializing in a variety of business and management consulting services to public-sector utilities to improve their overall efficiency, effectiveness, and level of customer service. He works closely with his clients’ executive team to help them achieve optimal performance by aligning their organization, operations, business processes, work practices, information systems, and performance measures with their desired strategic business goals. Through Board and executive management visioning sessions, manager and staff workshops, performance assessments and audits, and extensive knowledge of industry best practices, Doug has helped his utility clients solve their most complex, cross-organizational issues in order to significantly improve their business performance.
Doug is the Chair of AWWA’s Strategic Management Practices Committee, Past Chair of California-Nevada (CA/NV) AWWA’s Asset Management Committee, and Past Chair of CA/NV AWWA’s Information Technology Committee.