Masters in Business Administration – Wake Forest University (2004) Bachelor of Science in Business Administration – University of North Carolina at Chapel Hill (1995)
Elaine joined Raftelis in 2000 and has managed numerous water and wastewater cost-of-service and rate and financial planning studies. She has performed rate studies for numerous clients across the country and has assisted in providing utilities with benchmarking data and industry standards from which they can assess their utility’s performance and efficiency. Elaine has also assisted several utilities in their efforts to analyze and improve meter-to-cash activities. Elaine is the former Chair of the North Carolina AWWA-WEA Finance and Management Committee. She also co-authored a chapter entitled, “Outside-City Rates for Retail and Wholesale Customers, and Wheeling Rates,” for the Fourth Edition of the industry guidebook, Water and Wastewater Finance and Pricing: The Changing Landscape.