Raftelis Webinars: Reimagining the Water Quality Report

February 23, 2021

March 23, 2021
3:00 pm (EST)
Duration: 1 hour

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The consumer confidence report (CCR)—the annual water quality report that the U.S. EPA requires utilities to prepare each spring—poses a challenge for many utilities. Most utilities are very proud of the work they do to protect public health and provide high-quality drinking water, so it’s not that they don’t want to share this information. What bothers utilities is the way they have to share it. EPA’s required language is difficult to understand, and the charts of numbers and acronyms make it less than appealing to the people they want to share the information with.

But what if you could totally reimagine the CCR? There’s some movement in the water sector to build a better water quality report. Last year, the Environmental Policy Innovation Center (EPIC) launched the Water Data Prize competition to obtain market-based solutions for improving and elevating the readability, accessibility, and quality of the CCR. Raftelis’ entry took top honors for its submission centered on increasing accessibility to all audiences in design, writing, and distribution. Read more about the competition and see our submission here.

In this webinar, you will:

  • See a prototype of the winning entry as well as some features of other top entries from around the nation
  • Understand how to make your water quality report more accessible and understandable to more audiences
  • Hear from EPIC’s Joya Banerjee on the challenge of the CCR and EPIC’s efforts to change it
  • Hear from AWWA’s Adam Carpenter on the association’s efforts to date and a prognosis for change