Introducing the Low Income Household Water Assistance Program
Introducing the Low Income Household Water Assistance Program (LIHWAP) – what’s next for water and wastewater utilities?
The distribution of clean, safe water and the collection, treatment, and release of wastewater in an environmentally sound manner is essential to protecting public health and the environment and promoting the growth and success of our communities.
For many years, water and wastewater services were out of sight. However, in recent years rising rates and affordability concerns, increasing capital costs for the repair and replacement of aging infrastructure, climate chance, drought, and water quality regulations have all brought water and wastewater to the forefront of the public eye. Today’s drinking water and clean water utilities must meet these challenges while providing high quality services at an affordable price, meeting customer service level expectations, and maintaining the financial sustainability of the organization. We help utilities navigate these challenges under the increased attention and scrutiny of a more informed, active, and vocal community.