Raftelis assisted Denver Water in a facilitation and technical assistance capacity as the utility considered changes to its rate structure. It had been over 20 years since Denver Water last made significant changes to its rate structure. Working with Denver Water staff, the Raftelis team facilitated/led a series of meetings with a citizen-stakeholder Rate Structure Review Committee. Our role included the development of the agenda for each meeting, preparation of meeting materials, facilitation and presentation, post-meeting staff debriefs, and assistance in the formulation and development of rate structure alternatives. We also assisted staff in modifications to the cost-of-service process/model reflective of the alternative rate designs considered, and ultimately adopted, in presentations to the Denver Water Board and in the implementation of the new rate structure.
