Case Studies
City of Austin
Raftelis has assisted the City of Austin and Austin Water with continuous improvement initiatives and a wide range of financial services.
At the same time, you strive to provide exemplary customer service. We help you evaluate the overall effectiveness of the community development, planning, and development review functions to ensure they are meeting your community’s needs. We do this by conducting a quantitative assessment, as well as engagement with customers of the process and your staff, to develop a comprehensive understanding of your processes and make recommendations for improvement.
Raftelis has assisted the City of Austin and Austin Water with continuous improvement initiatives and a wide range of financial services.
The City of Charlottesville engaged Raftelis to conduct a citywide efficiency study. The study included a detailed review of departments under the responsibility of the City Manager to identify best practices, as well as opportunities for improved efficiency in the organization.
Washington County contracted with Raftelis to perform a staffing and organization structure review of the County Administrative Office.